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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frances Davis

Frances Davis

January 28, 2026

5  out of  5
rating by Frances Davis
"Teresa Susong State Farm Office in Lebanon Indiana is friendly and efficient. I have used State Farm Insurance all my life. I have been with this office for 29 years.
I would recommend them to anyone."
We responded:
"It’s an honor serving you Frances! Thanks for your kind words! "
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Stacy Dempster

January 23, 2026

5  out of  5
rating by Stacy Dempster
"I’ve been with State Farm for more than 15 years. Always very helpful. Dan just helped me adjust and save on my yearly insurance rate."
We responded:
"Great to know, Stacy! Thanks so much! "
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Janet Shetrone

January 15, 2026

5  out of  5
rating by Janet Shetrone
"The staff there are excellent. There always there to help you and there customer service is great. The best people to do business with. I just can't say enough good things.Teresa Susan's office I won't change to anyone else. The people there are great."
We responded:
"Janet, thanks sincerely for your kind words. It means a lot to all of us! "
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Vicki lett

January 12, 2026

5  out of  5
rating by Vicki lett
"Trevor was very helpful. I moved to Indiana last March and picked Tersa Susong. Everyone has been very helpful and friendly."
We responded:
"Nice of you to say Vicki!"
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Leah Rutan

January 9, 2026

5  out of  5
rating by Leah Rutan
"Office is very personable and knowledgeable. I have been with this office for many, many years. They always take care of me."
We responded:
"We appreciate you, Leah! "
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jill wade

January 6, 2026

5  out of  5
rating by jill wade
"Teresa is an excellent agent! Knowledgeable, professional and personable. I would highly recommend her!"
We responded:
"This means a lot, Jill! Thanks!"
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Hannah Susong

January 6, 2026

5  out of  5
rating by Hannah Susong
"Agent Teresa Susong is hands down the most knowledgeable insurance agent I have worked with. She is honest, transparent, and always goes the extra mile to make sure I am getting the protection that is right for my family! She has surrounded herself with a team that is responsive and knowledgeable. If you are looking for an agent near you in Lebanon or Indy, look no further!"
We responded:
"Hanna, Thanks for your vote of confidence! It means a lot to me!"
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Kirk Milburn

January 5, 2026

5  out of  5
rating by Kirk Milburn
"My interaction and experience with the Susong State Farm Insurance Agency (Teresa, Skye, Dan and others) in terms of the Service, Timeliness and Helpfulness provided has been OUTSTANDING! Thank You and Keep Up the Great Work!"
We responded:
"We really appreciate you took the time to let us know, Kirk! Thank you!"
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Morgan Dykshorn

January 3, 2026

5  out of  5
rating by Morgan Dykshorn
"Great experience working with Teresa. She’s professional, experienced, and made the entire process smooth and stress-free."
We responded:
"Thank you Morgan!"
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Leann Krieger

January 3, 2026

5  out of  5
rating by Leann Krieger
"Great service. Would highly recommend."
We responded:
"Thanks Leann!"
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Gabe lefebvre

January 3, 2026

5  out of  5
rating by Gabe lefebvre
"Teresa is an excellent agent! Extremely responsive and professional. She’s always helpful when we need quick answers, and I couldn’t recommend her more."
We responded:
"Really nice of you to say, Gabe! Much appreciated. "
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Zack Hartman

January 3, 2026

5  out of  5
rating by Zack Hartman
"Would recommend!"
We responded:
"🩷"
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Craig Hodgkin86

January 2, 2026

5  out of  5
rating by Craig Hodgkin86
"Teresa and her agency helped me navigate through storm damage on my house. Several challenges had to be worked through. Teresa made the process easy. Teresa and her agency employees are very helpful and kind. They help me get the correct coverage without trying to oversell me."
We responded:
"Thanks so much for letting us know, Craig!"
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Elaina Hodgkin

January 2, 2026

5  out of  5
rating by Elaina Hodgkin
"Teresa is the best State Farm agent. I cannot recommend her enough."
We responded:
"Thanks Elaina! "
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tyler susong

December 31, 2025

5  out of  5
rating by tyler susong
"Where honesty, integrity, and (rather you believe in it or not) Christian values come together to form a team that is always there for you."
We responded:
"🙏"
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JoshBashor

December 29, 2025

5  out of  5
rating by JoshBashor
"Outstanding help"
We responded:
"Thanks Josh! "
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Tim Grider

December 19, 2025

5  out of  5
rating by Tim Grider
"Everyone is so nice, I always enjoy going into say hi, they are the reason why I don't have it automatically taken out, I enjoy stopping by each month"
We responded:
"We love seeing your smiling face, Tim! "
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Kyle Shipley

November 7, 2025

5  out of  5
rating by Kyle Shipley
"Easy to work with. Saves me hundreds/ month. I can prove it!"
We responded:
"Awesome Kyle! We know you mean it! "
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Kim Meyer

October 30, 2025

5  out of  5
rating by Kim Meyer
"My experience today was excellent with State Farm. Dan was very kind and helped so much with all my insurance needs. I would highly recommend stopping in to see them at the Lebanon IN location."
We responded:
"We’re honored you chose us Kim!"
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Kylee Heard

September 30, 2025

5  out of  5
rating by Kylee Heard
"Staff is wonderful and helpful !!!"
We responded:
"Thanks Kylee!"
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Leah Bashor

July 23, 2025

5  out of  5
rating by Leah Bashor
"My family has been using Teresa at State Farm for years! All of her staff are amazing and are always eager to help. Can’t recommend them enough!😊"
We responded:
"Thanks Leah!"
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Benny West

January 28, 2025

5  out of  5
rating by Benny West
"Trevor was Fantastic, Fast, Friendly and Efficient. I am thrilled to have a good neighbor like State Farm."
We responded:
"Really nice of you to say, Benny!"
Profile photo of Zachary Eller

Zachary Eller

May 21, 2024

5  out of  5
rating by Zachary Eller
"Skye helped me save so much money from my old insurance. She was very helpful, knowledgeable, friendly, and above all professional. I am definitely excited to have joined State Farm!"
We responded:
"Welcome aboard, Zachary!"
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jeffrey mcdaniel

May 18, 2024

5  out of  5
rating by jeffrey mcdaniel
"Skye in the front office really did a great job breaking down my policy apples to apples. The office was able to save me 800 dollars with car and home. I have already recommended them to family and I just switched today. Thank you Lebanon team."
We responded:
"Great to hear how you’re saving money, Jeff! Thanks for letting us know! "
Profile photo of Mae Sch

Mae Sch

March 6, 2024

5  out of  5
rating by Mae Sch
"Dan Bashor is my agent and he's been always very helpful for my auto and home insurance needs since day 1. He's quick and patient resolving my inquiries all the time.
Highly recommended to my friends and family."
We responded:
"You’re kindness brings smiles, Mae!"