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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brendan Twiggs

Brendan Twiggs

September 10, 2026

5  out of  5
rating by Brendan Twiggs
"They’re extremely knowledgeable and can get great rates on insurance. They saved me so much money! I highly recommend"
We responded:
"Great News, Brendan! We love it when you save money! "
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Ashley

September 2, 2026

4  out of  5
rating by Ashley
"I’ve had such a great experience working with Teresa Susong Agency’s staff. Everyone I’ve dealt with has been super helpful, responsive, and actually takes the time to explain things instead of making you feel rushed or confused. Anytime I’ve had a question or needed something handled, they’ve been quick to get back to me and make the whole process easy. It’s hard to find an agency where you genuinely feel like the staff cares about you and not just your policy, but that’s definitely been my experience here. Highly recommend!"
We responded:
"So much appreciate your kind words, Ashley! Thanks for taking the time. We promise to keep working our way up to a 5 star. 😊"
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Steven Bätz

August 21, 2026

5  out of  5
rating by Steven Bätz
"I am so happy to switch over to Teresa Susong’s office! Better rates, exceptional staff, and I know I will be taken care of. Thank you!!!"
We responded:
"Great News Steven! Thank you! "
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Kaylee

August 21, 2026

5  out of  5
rating by Kaylee
"When it comes to insurance, I have no idea what I am talking about. When I was connected with Teresa Susongs agency, I was clueless. After going into the office, meeting the staff and having every need of mine met was perfection! If you need great coverage and an amazing team to help… Teresa Susong’s agency is the place to go!"
We responded:
"Kaylee, this means a lot us. Thanks for letting us know! "
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Rayne Sieraa

August 21, 2026

5  out of  5
rating by Rayne Sieraa
"Teresa Susong’s staff is pure amazing! Very polite and quick to help with every need and question that I had. Highly recommend!"
We responded:
"Very much appreciated, Rayne! "
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Angela Thompson

August 19, 2026

5  out of  5
rating by Angela Thompson
"Teresa's team has handled my home and vehicle policies for over 20 years. They always provide excellent customer service!"
We responded:
"Thank you Angela! "
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janne marlar

August 17, 2026

5  out of  5
rating by janne marlar
"Teresa Susong has great communication, as does the team in her office. I like being greeted at the door and being made to feel welcome! The office location is great- right off the square in Lebanon, and with easy parking right behind the building."
We responded:
"Thank you Janne!"
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Rodney Heaton

May 29, 2026

5  out of  5
rating by Rodney Heaton
"Teresa Susong's Agency did a great job helping me with my insurance needs. I got Home and Auto insurance way cheaper than my other place."
We responded:
"That’s music to our ears, Rodney! Thanks for your comments! "
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Darren Kehrer

April 30, 2026

5  out of  5
rating by Darren Kehrer
"This is an amazing place. We changed to Teresa recently from another agency and have been impressed by the staff (Teresa/Jeff/Trevor/and Dan). Kudos to the team."
We responded:
"Hi Darren! Thank you for your kind words!"
Profile photo of Janine Morrison

Janine Morrison

April 7, 2026

5  out of  5
rating by Janine Morrison
"I have been a customer of Teresa Susong for a lot of years. Had not had to ever use my car insurance until last Thursday 4/2/26. Had a car pull out from a side street right in front of me. It actually happened right in front of her office. I tried to call the main State Farm line and it wouldn't go through. Had the nice officer that was on scene hold traffic for me to get to her office. Even though it was after 5pm they were still in the office. I was fo relieved that the door was unlocked. They asked if I was alright,offered me water and a seat. Got started on my claim right away. Teresa e ven went out to my car and got all my papers out of my glovebox. Even brought my big package of paper towels and cat litter back with her. During this time her husband was taking care of all the phone stuff with the Main office. Alot of places treat you like a number,but they treated me with respect and I don't have caring. Highly recommend this office. More that 5 stars if I could. Thank you so much Susongs!!!"
We responded:
"Janine, this goes right to the heart of our whole purpose to be there when you need us —when or wherever calamity strikes. Your story brings a tear to my eye. Thank you for sharing so generously. "
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Pamela Hastings

February 14, 2026

5  out of  5
rating by Pamela Hastings
"Always get my questions answered! Excellent service."
We responded:
"You’re awesome Pam! Thanks so much! "
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Rabbie

February 14, 2026

5  out of  5
rating by Rabbie
"All staff are friendly and always cooperative!"
We responded:
"Thanks a bunch, Rabbie!"
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Kathryn Holmes

February 6, 2026

5  out of  5
rating by Kathryn Holmes
"Great insurance company - would recommend! 😁"
We responded:
"We really appreciate your vote of confidence Kathryn! Thanks so much! "
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Angelo Ignacio

February 3, 2026

5  out of  5
rating by Angelo Ignacio
"I've been a member for a lot of years and they're always helpful any problem i have and in they are more willing to help anyway, they can"
We responded:
"Thank you so much Angelo! "
Profile photo of Frances Davis

Frances Davis

January 28, 2026

5  out of  5
rating by Frances Davis
"Teresa Susong State Farm Office in Lebanon Indiana is friendly and efficient. I have used State Farm Insurance all my life. I have been with this office for 29 years.
I would recommend them to anyone."
We responded:
"It’s an honor serving you Frances! Thanks for your kind words! "
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Julie Niccum

January 23, 2026

5  out of  5
rating by Julie Niccum
"Very friendly and helpful in customizing for our specific insurance needs."
We responded:
"Thanks so much Julie! "
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Stacy Dempster

January 23, 2026

5  out of  5
rating by Stacy Dempster
"I’ve been with State Farm for more than 15 years. Always very helpful. Dan just helped me adjust and save on my yearly insurance rate."
We responded:
"Great to know, Stacy! Thanks so much! "
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Mearamack

January 22, 2026

5  out of  5
rating by Mearamack
"The people at this office are very friendly and knowledgeable. They saved me $100 a month on my vehicle insurance compared to the last local place I was with. They are always welcoming and know me by name. There is definitely that small town feel with them."
We responded:
"You made our day, Adam! Thanks!"
Profile photo of Sally Morgan

Sally Morgan

January 22, 2026

5  out of  5
rating by Sally Morgan
"Teresa Sussong/State Farrm Agency has been with me many years and always been there for any questions I may have. I just started a new service with them and they were extremely helpful on getting me set up today, in fact. They again, are so helpful in person, on the phone, email. Their service has been remarkable!"
We responded:
"Sally, this is great to hear and so nice of you to let us know!"
Profile photo of Janet Shetrone

Janet Shetrone

January 15, 2026

5  out of  5
rating by Janet Shetrone
"The staff there are excellent. There always there to help you and there customer service is great. The best people to do business with. I just can't say enough good things.Teresa Susan's office I won't change to anyone else. The people there are great."
We responded:
"Janet, thanks sincerely for your kind words. It means a lot to all of us! "
Profile photo of Gabriela Angelova

Gabriela Angelova

January 14, 2026

5  out of  5
rating by Gabriela Angelova
"Super helpful and super affordable insurance. They work with me to cancel or restart my insurance whatever works best within reasonable policies."
We responded:
"Good to hear Gabriela! Thanks for your comment! "
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V

January 12, 2026

5  out of  5
rating by V
"Trevor was very helpful. I moved to Indiana last March and picked Tersa Susong. Everyone has been very helpful and friendly."
We responded:
"Nice of you to say Vicki!"
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John Bashor

January 10, 2026

5  out of  5
rating by John Bashor
"Teresa Susong 5 star"
We responded:
"Thanks John!"
Profile photo of June Bashor

June Bashor

January 10, 2026

5  out of  5
rating by June Bashor
"Teresa Susong 👍"
We responded:
"Thank you June!"
Profile photo of Leah Rutan

Leah Rutan

January 9, 2026

5  out of  5
rating by Leah Rutan
"Office is very personable and knowledgeable. I have been with this office for many, many years. They always take care of me."
We responded:
"We appreciate you, Leah! "